1 hour ticket response
We are committed to giving a rapid and adequate response to every customer support ticket sent by a user. Our proficient client care team members will review your question and will offer you the most effective option. We offer a 1–hour response time guarantee for all customer support tickets. As a matter of fact, the average ticket response time has proved to be twenty minutes.
A First–Rate Client Care Service
We’ve got a team of web hosting support experts who will be happy to answer all your questions every time you need assistance. Most of our help desk team members have lots of years of experience in the cloud website hosting services field, so you can constantly count on fast and exhaustive answers to your requests.
An Intuitive Help Section
In the Control Panel you will find an easy–to–browse Help section where you can find quick hints on how to use our services. You can find the answers to your questions in the F.A.Q. repository, see more hints in the web hosting account management articles or watch our step–by–step video tutorials.